The Course


Are you ready to streamline the way you handle research applications, enquiries, and day-to-day tasks at your Research Office?
Our AI Fundamentals for University Research Office Teams training course is designed to equip Research Office (RO) team members with practical skills to harness Generative AI tools like ChatGPT and Copilot.
Learn how AI can transform routine tasks, improve team productivity, and reshape your workflows to make your business process more efficient than ever.

This course isn’t just theory—it’s packed with real-world exercises, practical takeaways, and AI-driven workflows that you can implement immediately. If you want to be at the forefront of innovation in university research administration, this is the course for you.

What you will learn


Master AI-Powered Task Automation: Learn how to use AI to automate repetitive RO tasks, freeing up valuable time for more strategic work.

Streamline Application Processing: Explore how AI can help review, summarise, and track research applications, ensuring no important details are missed.

Enhance Decision-Making with AI Insights: Use AI to assist in applications, enquiries, communications and guideline assessment generating data-driven insights to improve decision-making.

Create AI-Driven Workflows: Discover how to set up automated workflows that manage enquiries, follow-ups, and application tracking with ease.

Re-think RO Processes with Human-Centered Design: Go beyond automation and learn how to design innovative, AI-driven application and review processes that meet your university's goals.




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The Author


Director of Product Development at hAIgher Ed, Monch has over a decade of experience in developing innovative technology and AI-driven solutions for commercial and education institutions.
With a deep understanding of how AI can transform university operations, Monch has led multiple projects to bring AI-powered efficiency to teams in Australia and New Zealand. His expertise in Generative AI and practical workflow improvement will ensure that you gain the skills and insights needed to thrive in the evolving landscape of university admissions.

Increase Efficiency with AI



Use AI to simplify complex RO tasks, from managing enquiries to processing applications.

Automate and Streamline Workflows:


Learn to build AI-driven workflows that handle repetitive tasks, giving you more time for strategic work.

Drive Innovation in Research Administration:

Re-imagine how your team approaches research administration and management with AI-enabled tools and a human-centred design approach.